Company Name: Cap Kingdom LLC
Address: 212 N 2nd St Ste 100, Richmond, KY 40475
Email: info@capkingdom.store

📦 Shipping Policy

1. Shipping Locations
We currently ship within the United States only.

2. Processing Time

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking details once your order ships.

3. Shipping Methods & Delivery Time
We offer standard and expedited shipping options at checkout. Estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Note: Delivery times may vary based on your location and carrier conditions.

4. Shipping Costs
Shipping rates are calculated at checkout based on the shipping method and destination.

5. Delayed or Lost Packages
We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer. If your package is lost or delayed, please contact the carrier first. If unresolved, email us at info@capkingdom.store.

🔁 Return & Exchange Policy

We want you to be happy with your purchase! If you’re not satisfied, here’s how we handle returns:

1. Eligibility Window

  • Returns or exchanges must be requested within 30 days of receiving your order.

2. Return Conditions
Items must be:

  • Unworn and unused

  • In original condition with tags and packaging

  • Free from stains, smells, or damage

Items NOT eligible for return:

  • Final sale items

  • Gift cards

  • Custom or personalized caps

3. How to Start a Return
To initiate a return, email us at info@capkingdom.store with:

  • Your order number

  • The item(s) you wish to return

  • Reason for the return

We will respond within 1–2 business days with return instructions.

4. Return Shipping Costs

  • If the return is due to our error (e.g., incorrect or defective item), we’ll cover the return shipping.

  • Otherwise, customers are responsible for return shipping costs.

5. Refunds
Once your return is received and inspected, we will notify you via email. Approved refunds will be issued to your original payment method within 5–7 business days.

6. Exchanges
Want a different size, color, or style? Let us know in your return request email, and we’ll help set up the exchange if the item is in stock.

📩 Questions?

Email us anytime at info@capkingdom.store
We’re happy to help!

Phone: +1 364 999 7384